Home > Customer Reviews
Customer Reviews
AC
I’m in Anaheim, CA and was looking for better rates on home and auto...
I’m in Anaheim, CA and was looking for better rates on home and auto insurance. Starwest Insurance helped me save about $500 per year while improving my coverage.
James and his team are very professional, easy to work with, and always quick to respond to calls, texts, and emails. If you’re looking for reliable auto and home insurance in Anaheim, I highly recommend them.
—ALMA C
TT
I honestly can’t thank James Banh and the Starwest Insurance team...
I honestly can’t thank James Banh and the Starwest Insurance team enough.
About 7 years ago, I had colon cancer, so I always thought getting life insurance would be almost impossible. I spoke with a few other agents before, and most of them either declined me or just gave up. It was really discouraging.
James and his team were different. They didn’t give up on my case and kept working on it for about a month. In the end, they were able to get me approved for a $1 million IUL policy with Pacific Life.
I live in Irvine, CA, I have 2 boys ages 8, and 12 and having this coverage now gives me such a huge sense of relief. After everything I went through, protecting my family has been on my mind, and I finally feel like I’ve taken care of that.
If you think your situation is complicated or you’ve been turned down before, I definitely recommend reaching out to James and his team. They really go the extra mile and genuinely care.
—TONY T
JG
I had a great experience working with Manuel Corona Jr. He made the whole...
I had a great experience working with Manuel Corona Jr. He made the whole process super easy and helped me get a really good deal on my auto insurance. What stood out the most is that he doesn’t charge broker fees, which saved me money upfront. He was patient, explained everything clearly, and got me covered the same day. Highly recommend if you’re looking for someone reliable.
—jon G
JG
I had a great experience with manny jr…he was very helpful helping me...
I had a great experience with manny jr…he was very helpful helping me understand how home insurance works…he gave me the best possible rate and bang for my buck…I will definitely refer friends and family over to him due to his knowledge and professionalism!!!! Thanks again manny I appreciate you
—Junior G
HC
They save me lots of money on auto Insurance
They save me lots of money on auto Insurance
—Hoang C

(Translated by Google) Great service, I came to insure my car, everything was...
(Translated by Google) Great service, I came to insure my car, everything was perfect.
(Original)
Buen servicio vine para asegurar mi carro todo al 100
—Andrea J
JP
Switching auto insurance can be stressful, but James and his team made it...
Switching auto insurance can be stressful, but James and his team made it incredibly easy. From start to finish, the process was straightforward and efficient, and I appreciated how responsive and knowledgeable they were. Excellent customer service and a smooth onboarding experience—highly recommended.
—Jerome P
VT
James was extremely helpful in finding car insurance for my Tesla. Everyone...
James was extremely helpful in finding car insurance for my Tesla. Everyone knows the struggle of finding the best coverage at a reasonable price for a Tesla! He is knowledgeable, patient, and took the time to explain my options clearly, making the process much less stressful. I really appreciated how attentive and professional he was, and it felt like he genuinely cared about helping me find the best coverage for my needs and budget. I’d highly recommend James to anyone looking for anything insurance and financial services related; James and his team will for sure take care of you!
—Vivy T
TH
I’ve had a great experience with Star West Insurance for both my auto and...
I’ve had a great experience with Star West Insurance for both my auto and home insurance. From the beginning, their team was professional, knowledgeable, and genuinely helpful in finding the right coverage for my needs at a competitive price.
For my car insurance, they explained all the options clearly and helped me choose a policy that provided strong protection without unnecessary extras. The process was quick and straightforward, and any questions I had were answered promptly.
When I added home insurance, the experience was just as smooth. They took the time to review my property details carefully and ensured I had the right level of coverage. I appreciate how transparent they are about policy terms, deductibles, and what is actually covered.
What stands out the most about Star West Insurance is their excellent customer service. Their staff is responsive, friendly, and easy to reach whenever I need assistance or have a question. It’s reassuring to know I have an insurance provider that truly values its customers.
Overall, I highly recommend Star West Insurance to anyone looking for reliable auto and home insurance coverage with great service and competitive rates.
—TAM H

I’ve had an excellent experience with this insurance agency for my car...
I’ve had an excellent experience with this insurance agency for my car coverage. From the very beginning, their team was professional, knowledgeable, and genuinely helpful. They took the time to explain my options clearly and made sure I understood exactly what I was getting, without ever making me feel rushed or pressured.
What really stood out to me was their responsiveness and customer service. Anytime I had a question or needed to make a change to my policy, they were quick to respond and handled everything efficiently. It’s rare to find a company that combines affordability with such a high level of care and attention.
I also appreciate how they tailored my policy to fit my specific needs, helping me find the right balance between coverage and cost. It gave me peace of mind knowing I’m well-protected without overpaying.
Overall, I highly recommend this agency to anyone looking for reliable, honest, and customer-focused car insurance service. They truly go above and beyond.
—jade s
